ERP platforms play a pivotal role within retail & COVID-19 has accelerated the shift from high street retail to online, with many retailers now becoming sole online-retailers. And just as any bricks and mortar store would need help with accounting, so too do online retailers and e-commerce stores.  With a changing landscape, technology such as Dynamics 365 Business Central can not only help you manage changing demands but also help to deliver a much better experience to your customers. Enterprise Resource Planning (ERP) systems allow communication to flow through different departments, while also helping to facilitate the optimisation of other internal business processes.

In this blog we don’t discuss why and how retail companies use ERP systems, but instead why they choose to use Dynamics 365 Business Central specifically?

Dynamics 365 Business Central: Breathing new life into Retail

An effective ERP system can give you the tools you need to better manage almost every aspect of your retail business, from changing demands to cross channel scenarios. Any state of the art cloud service should be able to make your experience better but with Dynamics 365 Business Central, you get to enjoy the full power of Microsoft behind you.

With Dynamics 365, you’ll also find a Retail Modern Point Of Sale app offering a very rich clientele experience that provides sales associates on the retail floor everything they need. Modern Point Of Sale is built as a Universal Windows Platform and cross-platform application and offers numerous benefits. Here are just a few of the benefits you can expect to see from Dynamics 365 Business Central:

  • Purpose Built – Not only is there a purpose built Retail Modern Point Of Sale app but there are a plethora of other individual apps that have all been made to work together brilliantly, as well as individually. This allows you to tailor Dynamics 365 to suit you and the needs of your retail business. With such scalability too, you’re covered should your business grow from a handful of employees to thousands.


  • Highly Productive – Dynamics 365 pulls everything together, allowing your employees to work from one system, with everything coming together from business process apps to Microsoft Office 365 tools. This allows your employees to work more efficiently and as such, increase their productivity.


  • Intelligence Like No Other – knowledge is power and with easy access to your data, you can begin to improve your decisions. With the help of Microsoft Power BI, Cortana Intelligence and of course Azure Machine Learning in built, Dynamics 365 can help you and your team make more intelligent decisions with the help of big data.


Contact us today for more information on “The Retailer’s Choice”

If you’d like more information on Dynamics 365 Business Central, simply contact us today on 01268 724005. Our team will be on hand to help show you why Business Central has become the retailer’s choice of all ERP systems.