The system will copy the lines of the Sales Invoice into the newly created Credit Memo. The first two lines of the Credit Memo are comments referencing the Sales Invoice and the Sales Shipment.
All information on the Sales Credit Memo header and lines can be edited to reflect the credit memo agreement.
To Apply the Credit Memo choose Prepare and then Apply Entries, the Apply Customer Entries page will open. Select the sales entries that you want to apply and press the Applies-to ID action. Press the OK button to return to the Credit Memo. Continue with the document posting.